Cancellation & return policy

Our customers are entitled to cancel an order, under the very specific conditions below:

• If the checkout is not complete, you can cancel the process by pressing the back button on your browser.
• In case the electronic order (checkout) has been completed, please contact a representative of our company, in order to inform you further about the procedure that should be followed. Your order may be canceled provided that it has not already been processed by the company.

The right to cancel the order does not exist beyond the above cases.